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Yahoo! Travel Designs 

PROBLEM:

The Yahoo! Travel property had a number of disparate global sites.. 19 in fact... that had different strategies and front end look and feel. There was no unity in code bases or brand consistency.

 

SOLUTION:

Conducted research into varying travel habits across the world, conducted full scale content audit of global sites, created new strategy to account for varying business models, and arrived at a modular solution which would allow countries to turn off modules that did not apply to their specific needs. Solution was scalable, flexible, but still provided a consistent experience for Yahoo! Travel properties across the world.

 

MY ROLE:

User experience design lead, working with a cross-functional team across the world that included product managers, other designers, and engineers.

Process begin with global studies on user travel research and planning behavior across our key regions.

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We then took a close look at all sites within the Yahoo! Travel parent umbrella in order to perform a detailed content audit. This process helped determine all content types we need to account for moving forward.  

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The global content audit forced the US team to take a look at all content types and full discuss differing business models with teams across the world.  

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After assessing the research, the content audit, and the differing business models, we moved into wireframing the new experience. Due to the vastly different monetization strategies.. it was clear we would need an approach that was modular and scalable to all properites.

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